Preply combines AI technology with human tutors to personalize language learning by using AI to handle administrative tasks like lesson planning and feedback, allowing tutors to focus on motivating and engaging students. Partnering with OpenAI, Preply’s AI-powered “lesson insights” feature provides personalized recaps and feedback, enhancing learner progress and maintaining high user engagement over time.
Preply integrates AI technology with human tutors to enhance and personalize language learning, emphasizing augmentation rather than replacement. The platform leverages the unique strengths of human tutors—such as motivation, engagement, and energy in the classroom—while using AI as a supportive co-pilot to handle repetitive and time-consuming tasks. This combination allows tutors to focus on what they do best: inspiring and energizing students, while AI manages administrative and planning duties.
Preply is the largest language learning marketplace globally, with 100,000 tutors teaching over 90 languages across 180 countries. Human tutors excel at motivating students to attend classes, complete homework, and maintain classroom energy, which is difficult to replicate through technology alone. However, tasks like creating personalized lesson plans, typing notes, and summarizing lessons are often tedious for tutors and undervalued by students, presenting an opportunity for AI to add value.
To address this, Preply developed “lesson insights,” an AI-powered feature that provides personalized recaps at the end of each lesson. These recaps summarize the discussion, offer feedback on strengths and areas for improvement, and suggest ways for learners to continue progressing. This targeted approach helps learners focus on their specific goals and enhances the overall learning experience by making it more personalized and actionable.
Preply chose to partner with OpenAI due to the high accuracy of their language models, which is crucial for providing reliable feedback on grammar and language use. After evaluating multiple AI models, OpenAI’s technology stood out for its precision. The adoption of lesson insights has been strong, with over 70% of tutors and 75% of learners opting in, and 70% of active learners continuing to engage with the feature even a year later, indicating sustained value and effectiveness.
The collaboration with OpenAI also enabled Preply to optimize the use of AI tools efficiently, benefiting from the expertise of the creators of leading large language models. This partnership allows Preply’s team to focus more on solving customer problems and improving the overall system architecture, rather than getting bogged down in technical details. Ultimately, the integration of AI and human tutors at Preply creates a more personalized, efficient, and motivating language learning environment.